Shipments and returns


The shipping of our products is free and is managed via DHL courier, ensuring a quick and reliable service directly to your home.


In accordance with the art. 5 of Legislative Decree 185/1999, if you are a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, without indicating a VAT number), you have the right to withdraw from the purchase contract without providing explanations and without any penalty, within 10 working days from the date of receipt of the goods. To exercise this right, simply send a written communication to at the email address

After receiving your notice of withdrawal, our Customer Service will provide you with detailed instructions on how to proceed with the return of the goods within 10 days of authorization.

The right of withdrawal is subject to the following conditions:

- The right applies to the product purchased in its entirety.
- The goods must be intact and returned in the original packaging, complete in all its parts, avoiding placing labels or adhesive tape directly on the original packaging.
- Shipping costs relating to the return of the goods are borne by the Customer.
- The shipment of the goods to our warehouse is under the responsibility of the Customer.

In the event of damage to the goods during transport, we will inform you promptly so that you can file a claim with the courier and obtain a refund of the value of the goods (if insured). In this case, the product will be made available to you for return, canceling the withdrawal request. is not responsible for damage or loss of goods returned by uninsured shipments.

Once the goods have been received, they will be examined to assess any damage or tampering not resulting from transport. In case of damage to the original packaging, a maximum percentage of 10% will be deducted from the refund due.


All products sold by are covered by the manufacturer's warranty and by the 24-month warranty for defects of conformity, pursuant to Legislative Decree. 206/05. To benefit from warranty assistance, keep the receipt or invoice.


This contract is regulated by the Italian law. For the resolution of civil and criminal disputes, the territorial jurisdiction is that of the reference court of your municipality of residence if you are a consumer; in all other cases, the jurisdiction lies exclusively with the headquarters of

For any complaints, contact:, email:, VAT number – 06305670488.